FREQUENTLY ASKED QUESTIONS -  EVERYTHING YOU NEED TO KNOW BEFORE YOU GLOW

LED neon signs are made using flexible LED tubing mounted onto an acrylic backing. This creates the look of traditional neon, but with improved durability, energy efficiency and safer operation.

We offer a range of backing styles depending on your design and how you want the sign displayed, including cut-to-shape, cut-to-letter and full acrylic backboards.

Some LED neon signs can be made suitable for outdoor use with waterproof components. If your sign is intended for outdoor placement, it’s important to specify this during the design stage.

LED neon signs are designed for long-term use and can last many years with proper care. They are more energy-efficient and durable than traditional neon, making them suitable for both home and business settings.

All signs are supplied with pre-drilled holes and a mounting kit, making installation straightforward. Signs can typically be wall-mounted or suspended depending on your setup.

Each sign includes everything needed for setup and use:

• Your custom LED neon sign
• Acrylic backing
• Power supply and cables
• Remote / dimmer control
• Mounting kit
• 24-month warranty

Yes — there are a range of optional features available depending on your design and how the sign will be used. These can include waterproofing, alternative backing styles, and additional power or mounting options.

Yes — we can provide a digital mock-up to show how your design will look before production. This allows you to review layout, proportions and styling before confirming your order.

LED neon signs and traditional glass neon signs differ in several ways:

• Energy efficiency: LED uses significantly less power
  
• Heat: LED remains cool to the touch
  
• Durability: LED is more resistant to damage
  
• Power requirements: LED runs on low voltage
  
  LED neon provides a modern, safer and more practical alternative for most applications.

Yes — every sign is checked before it leaves production to ensure it is working correctly and meets quality standards. This includes testing the lighting, electrical components and overall finish.

Some LED neon signs can be paired with battery packs, depending on the size and usage requirements. This can be useful for events, temporary displays or spaces without direct power access.

Yes — we provide power adapters suitable for your location, whether you’re in the UK or ordering internationally. Your sign will arrive ready to connect and use.