NEON SIGNS DELIVERY - FREQUENTLY ASKED QUESTIONS
How long does a custom neon sign take to deliver?
Delivery time typically includes both production and shipping stages. Once an order is confirmed, the sign is manufactured before being dispatched. Total delivery time can vary depending on production workload, shipping destination, and courier handling.
Is express or faster delivery available?
Delivery speed is influenced by both production timelines and courier services. In some cases, faster turnaround may be possible depending on availability and scheduling, but timelines are generally based on the full production-to-delivery process.
Will I need to pay customs duties or taxes outside the UK?
For international deliveries, customs duties or local taxes may apply depending on the destination country. These are typically determined by local authorities and are separate from the delivery process itself.
What happens if my parcel arrives damaged?
If a delivery arrives with visible damage, it’s recommended to document the condition of the packaging and contents upon arrival. Reporting this with order details helps ensure the issue can be reviewed and resolved appropriately.
Can neon signs be delivered directly to venues or business locations?
Yes, deliveries can be made to a range of locations including homes, venues, and commercial spaces. It’s important to ensure access and delivery details are clearly provided to support a smooth handover.