• NEON SIGN GUARANTEE – LOVE YOUR GLOW OR WE’LL MAKE IT RIGHT

    Shop with confidence at Neon Now. Our neon sign guarantee covers workmanship, components and a region-correct power supply—so your LED neon arrives safe, bright and ready to shine in the UK, EU, USA/Canada, Australia/New Zealand and more.

    We stand behind every build. Your purchase is protected against manufacturing defects and early component failures—backed by fast, human support.

    • 🛡️ LED flex tubing & light quality
    • 🔌 Drivers, connectors & cabling
    • 🧰 Backboard finish & assembly
    CREATE YOUR OWN NEON SIGN NOW!
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  • HANDCRAFTED QUALITY YOU CAN TRUST

    From proof to packaging, your sign is made to order and quality-checked by specialists. Our neon sign guarantee starts with how we build.

    • 🔍 Multi-point QC inspections
    • 🎨 Clean bends & consistent strokes
    • 🔧 Secure, serviceable wiring
    UPLOAD YOUR OWN DESIGN

  • REGION-MATCHED POWER SUPPLY INCLUDED

    Every sign ships with a country-correct adaptor and input spec—part of our guarantee that you can plug in and glow, right out of the box.

    • 🇬🇧 UK Type G • 🇪🇺 EU C/F • 🇺🇸/🇨🇦 A/B • 🇦🇺/🇳🇿 I
    • 🧯 Over-current & over-voltage protection
    • 🔇 Quiet, camera-friendly drivers
    LEARN MORE ABOUT OUR SIGNS
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  • APPROVE YOUR DESIGN WITH CONFIDENCE

    You sign off the mock-up before we build—so the colour, font and layout you approve are the ones you receive. That’s our design-approval pledge.

    • 🖼️ Free digital proof
    • 🎯 Brand and Pantone guidance
    • 🔁 Tweaks before production
    TALK TO OUR EXPERT TEAM

  • BUSINESS-READY RELIABILITY

    From shop windows to bars and events, our neon sign guarantee supports long hours and frequent on/off cycles.

    • 🏪 Retail & hospitality usage
    • 🎬 Studio & set installs
    • 🧾 Invoicing & documentation support
    SEE THE EASY INSTALLATION GUIDE
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  • EASY, HUMAN CLAIMS PROCESS

    If something’s not right, we make it right. Share a short video or photos and our team will diagnose quickly.

    • 📸 Simple evidence submission
    • 🔄 Fast repair/replace decisions
    • ☎️ Real people, clear steps
    TURN YOUR LOGO INTO NEON

  • DELIVERY PROTECTION FROM DOOR TO DOOR

    Foam-lined packaging and tracked couriers protect your sign. If transit damage occurs, our guarantee has you covered.

    • 🚚 Tracked & insured shipments
    • 📦 Impact-resistant packing
    • ⚡ Swift DOA resolution
    SEE EXAMPLES OF OUR WORK
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  • ENERGY-EFFICIENT PEACE OF MIND

    Dim for ambience and savings. Lower brightness reduces power draw and extends component life—win-win.

    • 🌱 Energy-smart LEDs
    • 🎚️ Free dimmer/remote included
    • 🔋 Stable output, less heat
    GET INSPIRED BY OUR INSTAGRAM

  • INSTALLATION THAT PROTECTS YOUR GUARANTEE

    Mount the right way and your sign stays safe and covered. We include guides—and kits if you need them.

    • 🪝 Choose wire hang, standoffs or suction
    • 📐 Use pre-drilled holes (no drilling acrylic)
    • 🧵 Tidy cable routing for strain relief
    CREATE YOUR OWN SIGN ONLINE
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  • GROUP ORDERS & MULTI-SITE ROLLOUTS

    Keep branding consistent across locations. We guarantee like-for-like colour and sizing across batches.

    • 🖨️ Repeatable specs & proofs
    • 🧭 Pantone-matched options
    • 📦 Consolidated shipping
    WATCH OUR INSTALLATION TIPS

  • EVENT-READY & TRAVEL SMART

    Taking your sign abroad? We’ll advise on voltage and plugs so your neon sign guarantee stays intact.

    • 🧳 Country-specific adaptor advice
    • 🔁 Spare drivers & remotes on request
    • 🧭 Setup tips for venues
    START YOUR SIGN DESIGN TODAY!
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  • CARE TIPS THAT KEEP YOU COVERED

    Simple, regular care keeps your glow pristine and your guarantee straightforward.

    • 🧽 Microfibre wipe, no harsh solvents
    • 🔅 Dim when not needed
    • 🧊 Keep drivers ventilated
    GOT QUESTIONS? CONTACT OUR TEAM!

NEON SIGN GUARANTEE - FREQUENTLY ASKED QUESTIONS

Straight answers about coverage, claims and country-matched power supplies.

What does the Neon Now guarantee include?

Our guarantee covers manufacturing defects on the LED tubing, drivers, connectors and backboard assembly, along with support to resolve any issues quickly.

Is the power supply included and covered?

Yes. We supply a country-correct power adaptor for your delivery region, and it’s included under our guarantee when used as intended.

How do I start a guarantee claim?

Contact support with your order number and clear photos or a short video. We’ll diagnose and advise the fastest path to resolution.

Can I take my sign overseas?

You can, but please ask us first. We’ll recommend safe adapters or a region-appropriate power supply to keep your coverage straightforward.

Will DIY installation void the guarantee?

No—follow our mounting guide and use the supplied fixings. Damage from incorrect drilling or rewiring isn’t covered, so message us if you’re unsure.

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